Terms of service

OVERVIEW

Welcome to Eliteglow Skincare. The terms “we”, “us” and “our” refer to Eliteglow Skincare. We operate this website and store, including all related services, products, content, and tools in order to provide you with a shopping experience. By using our website, you agree to be bound by these Terms of Service and our Privacy Policy.

Please read these Terms carefully before using our website. If you do not agree, you should not use our services.

SECTION 1 – ACCESS AND ACCOUNT

By using our website, you confirm that you are of legal age in your state or country. You agree that all information you provide (email, address, payment details) is accurate and up to date.

You are responsible for maintaining the security of your account and for all activity under your account.

SECTION 2 – PRODUCTS

We make every effort to display our products accurately. However, we cannot guarantee that your screen will display colors or details perfectly.

We reserve the right to modify, update, or discontinue any product at any time without notice.

SECTION 3 – ORDERS

We reserve the right to accept or decline any order at our discretion. An order is only confirmed once payment is processed and accepted.

We may cancel or limit quantities per order if necessary.

SECTION 4 – PRICING AND PAYMENT

Prices may change at any time without notice. You agree to provide accurate payment information and authorize us to charge your selected payment method.

All prices are subject to taxes and shipping fees where applicable.

SECTION 5 – SHIPPING AND DELIVERY

Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers or customs.

Once the order is shipped, responsibility transfers to the customer.

SECTION 6 – RETURNS & REFUNDS

Please review our Return Policy for full details.

In general:

  • Returns are accepted within 30 days of delivery
  • Items must be unused, unopened, and in original packaging
  • Used skincare products cannot be returned for hygiene reasons
  • Damaged or incorrect items must be reported within 7 days

Refunds (if approved) will be processed to the original payment method within 5–10 business days.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website including images, logos, text, and branding belongs to Eliteglow Skincare and may not be copied or used without permission.

SECTION 8 – THIRD-PARTY SERVICES

We may use third-party services (such as payment providers or apps). We are not responsible for their actions or policies.

SECTION 9 – PRIVACY POLICY

Your personal information is handled according to our Privacy Policy.

SECTION 10 – PROHIBITED USES

You agree not to:

  • Use the site for illegal activity
  • Try to hack or damage the website
  • Copy or resell our content without permission
  • Provide false information
  • Abuse or spam the website

SECTION 11 – LIABILITY

We are not responsible for any indirect or accidental damages from using our website or products.

All products are provided “as is” without warranties beyond what is required by law.

SECTION 12 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the website means you accept any changes.

SECTION 13 – CONTACT INFORMATION

For questions about these Terms, contact us at:
📧 eliteglowskincare0@gmail.com