Shipping policy
PROCESSING TIME
All orders are processed within 1–3 business days (excluding weekends and holidays).
During high order volume periods, processing may take a little longer, but we will always keep you updated.
SHIPPING TIME
Estimated delivery times after processing:
- United States: 5–10 business days
- International: 7–20 business days (depending on location)
Please note that delivery times are estimates only and may vary due to carrier delays, customs processing, or other factors outside our control.
SHIPPING CONFIRMATION
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package.
SHIPPING RATES
Shipping fees are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions.
CUSTOMS & IMPORT TAXES
International orders may be subject to customs fees, import duties, or taxes depending on your country. These charges are the responsibility of the customer.
We are not responsible for delays caused by customs.
LOST OR DELAYED PACKAGES
We are not responsible for packages lost or delayed once they have been handed to the shipping carrier.
However, if you experience any issue with your order, please contact us and we will do our best to help resolve it.
WRONG ADDRESS DISCLAIMER
It is the customer’s responsibility to provide the correct shipping address at checkout. We are not responsible for orders shipped to incorrect addresses entered by the customer.
CONTACT
If you have any questions about shipping, please contact us: